Privacy Policy

CivicHire Solutions LLC ("CivicHire," "we," "us," or "our") is committed to protecting the privacy of our users, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you fill out a form, request a briefing, register for training, or contact us, we may collect your name, email address, phone number, job title, department name, and agency affiliation.

Account Information

If you create an account to use CivicHire Recruiting 360 or the Proactive Recruiter App, we collect the credentials and profile information you provide during registration.

Usage Data

We collect information about how you interact with our website and services, including pages visited, features used, browser type, device information, IP address, and referring URLs.

Recruiting Data

When agencies use our products, candidate contact information and recruiting activity data is stored within the system. This data belongs to the subscribing agency and is processed on their behalf.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Respond to your inquiries and fulfill your requests
• Send you relevant information about our products, training, and resources
• Process payments and manage subscriptions
• Analyze usage patterns to improve our website and products
• Comply with legal obligations
• Protect the security and integrity of our services

3. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure cloud hosting infrastructure.

While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our website. You can control cookie settings through your browser preferences.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to deliver relevant content and measure the effectiveness of our communications

5. Third-Party Services

We may use third-party services for hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually obligated to protect your information and may only use it as directed by CivicHire.

We do not sell your personal information to third parties. We may share information with service providers who assist in operating our business, but only to the extent necessary for them to perform their services.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a commonly used, machine-readable format

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: